Privacy Statement

It is understood that we hold a significant amount of personal information about our residents, supported individuals, families and staff. We respect the resident, supported individual, family and staff's right to privacy. Information is only shared with other Health Information Custodians for the purpose of providing appropriate care. No other private information will be shared without the explicit consent of the person. Any questions or concerns regarding the information we hold or how it is shared can be directed to Steve Lichty, Privacy Officer or to the Executive Director of each division.

Accessible Customer Service Plan

To view the Tri-County Mennonite Homes Accessible Customer Service Plan, please click here.

Accessible Customer Service Policy

This policy is intended to meet the requirements of Accessibility Standards for Customer Service, Ontario Regulations 429/07 under the Accessibility for Ontarians with Disabilities Act, 2005, and applies to the provision of goods and services to the public or other third parties, not to the goods themselves. To view the Tri-County Mennonite Homes Accessible Customer Service Policy, please click here.

Ontario Local Health Integration Network

Accessible Customer Service Policy

TCMH receives funding from the South West and Waterloo Wellington Local Health Integration Networks (LHIN) and the Government of Ontario for its long-term care operations. The views expressed in this website are the views of TCMH and do not necessarily reflect those of the LHINs or the Government of Ontario.